TransRegio
The Company
TransRegio is part of the Transdev Group, an international mobility service provider. As the operator of the MittelrheinBahn, TransRegio is responsible for around 185 kilometers of rail routes and connects 31 stations between Cologne and Mainz in Germany.
Body-Cam Application
Start:
2019
Main Objective:
Increased protection of staff against assaults and de-escalation of threatening situations for workers as well as passengers
Application:
Customer service staff
Feedback:
TransRegio customer service representatives are convinced of the effect of the cameras:
“Passengers react to it, perceive the issue and behave accordingly. I also feel much safer using the camera.”
2019
Increased protection of staff against assaults and de-escalation of threatening situations for workers as well as passengers
Customer service staff
TransRegio customer service representatives are convinced of the effect of the cameras:
“Passengers react to it, perceive the issue and behave accordingly. I also feel much safer using the camera.”
Further Case Studies
